To Do Our Best to Be on Time
We want to get you where you need to be, when you need to be there. It’s our goal to be on time, and we encourage you to see how we’re doing. If there’s a delay, we’ll do everything we can to provide you with information about it.
To Always Take Your Safety Seriously
The safety of our riders, employees and all those who come in contact with our services is at the core of everything we do. This means well-lit parking lots and stations, vehicles checked regularly, and fast response from trained staff should you need help.
To Keep You in the Know
Whether it’s delay alerts or information to help plan your journey better— keeping you informed is key. Our goal is to keep you updated as soon as possible, whether it’s in person or online.
To Make Your Experience Comfortable
Our goal is to make your time with us as pleasant as possible. We will provide modern, well-equipped vehicles and facilities, because a comfortable, stress-free environment can make the difference in your day.
To Help You Quickly and Courteously
We’ll take every chance we can get to make your trip better. That’s why every employee at GO wants to help you. If you have a problem, we’ll do our best to resolve it on the spot. In other words, whenever you need help, just ask.